Last updated: 26 August 2026

These Billing Terms and Conditions explain how and when Code Culture charges you for an order and what you agree to when you complete a purchase. They work alongside our Payment Policy and Terms of Service, and by placing an order you accept the billing arrangements described here.

Placing an Order

When you submit an order on our store, you are making an offer to buy the selected products at the prices shown, and you authorise us to charge your chosen payment method for the full order total, including any shipping and applicable taxes displayed at checkout. Your order is accepted once payment is approved and we send you a confirmation, at which point a binding contract is formed between you and Code Culture.

When You Are Charged

Because our products are made to order, payment is taken at the time you place your order rather than at dispatch. Collecting payment upfront allows us to begin producing your item straight away. The amount charged is the total presented to you on the final checkout screen before you confirm, and no further charge is made for that order unless you buy something additional.

Billing Descriptor

The charge on your bank or card statement will appear under a descriptor associated with Code Culture. If you do not recognise a charge that you believe relates to us, please contact us before disputing it with your bank, and we will help you identify and resolve it quickly.

One-Time Purchases

Our orders are one-time purchases. We do not enrol you in a subscription and we do not store your card to bill you automatically on a recurring basis. Each order you place is charged individually and only with your active confirmation at checkout.

Accurate Billing Information

You agree to provide current, complete, and accurate billing details for every purchase, including a valid payment method and a correct billing address. Providing inaccurate information may delay or prevent us from completing your order, and we are not responsible for problems that arise from details entered incorrectly.

Failed or Declined Payments

If your payment is declined or cannot be completed, your order will not proceed and no contract is formed until a successful payment is received. In that situation you are welcome to try a different payment method or to check with your bank, and you can contact us if you would like help completing your purchase.

Disputes and Chargebacks

If you have any concern about a charge, please reach out to us first so we can look into it and put things right where appropriate. Raising a chargeback without contacting us can delay a resolution, and we reserve the right to contest chargebacks that we believe are unwarranted, using the order and delivery records associated with your purchase.

Changes to These Terms

We may update these Billing Terms and Conditions from time to time. When we do, we will revise the date at the top of this page, and the version in effect at the moment you place an order is the one that applies to that order.